At 2nd Hand Books, transparency, accountability, and trust are the foundations of our operations. This Corporate Disclosure page outlines our company structure, operational practices, compliance policies, and commitment to ethical business conduct. We believe in maintaining open communication with our customers, partners, and stakeholders to ensure confidence in everything we do.
1. Company Overview
2nd Hand Books is a retail business specializing in high-quality second-hand books across a wide range of categories, including programming, finance, investing, literature, and general knowledge. Our mission is to make knowledge accessible, affordable, and sustainable by providing readers with pre-owned books in excellent condition.
We operate both online and through our physical store, ensuring a seamless experience for our customers. Every book is carefully curated and inspected for quality, so our readers can enjoy a satisfying reading experience.
2. Company Information
Legal Name: 2nd Hand Books Business Type: Retail (Books – Second-Hand) Head Office Address: 7508 136 Ave NW, Edmonton, AB T5C 2K5, Canada Phone: +1 780-702-3055 Email:[email protected]
Our business is registered and operates in compliance with Canadian federal and Alberta provincial laws governing retail operations, consumer protection, and data privacy.
3. Governance and Accountability
2nd Hand Books is committed to ethical business practices and transparency. Key governance principles include:
Ethical Operations: All business activities are conducted honestly, fairly, and in compliance with the law.
Financial Transparency: Accurate accounting and reporting practices are maintained to ensure clarity in financial matters.
Customer Rights: We respect consumer rights, including the right to accurate product information, privacy, and secure transactions.
Employee Standards: Our staff adhere to professional and ethical standards in all interactions with customers, suppliers, and colleagues.
4. Compliance and Legal Requirements
Our operations comply with applicable federal and provincial regulations, including:
Consumer protection laws for retail products
Privacy legislation related to personal data collection, storage, and usage
Taxation and business registration requirements
Environmental and sustainability standards in handling and reselling used books
By adhering to these standards, we aim to maintain credibility and ensure responsible business practices.
5. Transparency in Operations
We are committed to full transparency in the following areas:
Product Information: Detailed and accurate descriptions of each book, including condition, edition, and availability.
Pricing: Clear pricing with no hidden fees or unexpected charges.
Delivery and Returns: Full disclosure of shipping costs, delivery times, and return/refund policies.
Privacy and Data Security: Protection of all personal data collected through our website or physical store in compliance with applicable laws.
6. Sustainability Commitment
2nd Hand Books actively supports environmental sustainability by promoting the reuse of books. This reduces waste, minimizes the environmental impact of printing, and encourages responsible consumption. By purchasing second-hand books, customers contribute to a greener and more sustainable reading culture.
7. Contact Information
For any inquiries, clarifications, or concerns regarding corporate matters, policies, or business practices, you can reach us at:
